You may cancel your appointment up to 24 hours prior to the scheduled time. You may reschedule in advance of the appointment. If client is more than 15 minutes late with no contact, I will consider the appointment missed and will charge the full amount. In the case of an emergency please contact me directly. If you do not think I am connecting with your pet and you let me know you would like to discontinue the session within the first 10 minutes, your payment will be refunded.

Intuitive Sessions are subject to your own interpretation.  Denise Dunlavy is not a medical professional or professional animal trainer and no information constitutes medical diagnosis or treatment.  Any suggestions are just that, the information should not be considered advice or direction. The client is responsible for their own actions and choices.  Denise reserves the right to cancel or reschedule appointments and will refer to other practitioners if necessary.